Resident engagement

This month April was a month of technical detail becoming live operational reality. New fire evacuation requirements came into force, the BSR published its first strategic plan as a standalone regulator alongside sharply improved Gateway 2 data, and a cluster of consultations on Approved Document B, construction products, and the proportionality of the higher-risk regime … Read more

The Building Safety Act 2022 (BSA) brought with it a cultural shift in how residents of high-rise buildings must be treated. Resident engagement is no longer a matter of good practice alone: it is a legal obligation. At the same time, the Regulator of Social Housing (RSH) has strengthened its consumer standards framework, adding further … Read more